New Licensing Terms For Greyscalegorilla Products
UPDATE: Thanks to all the honest discussion in the comments, we have updated our terms to make it more affordable and easier for our customers to update their favorite plugins and join us into 2016. Read more about the new changes here.
Greyscalegorilla has gone through quite a few big changes over the years. As any growing business, we have to.
This entire journey, of course, started off with just me in my bedroom seven years ago. Now, we have seven people in four different states all helping to make Greyscalegorilla the absolute best place to learn how to make beautiful stuff with Cinema 4D.
To help provide even more value for our customers and fans, we are announcing some new licensing terms for our software.
All Greyscalegorilla Plugins now include one full year of product updates and customer support. We are also adding new Team Rendering abilities with all licenses.
What does this mean for our customers? Here is an overview:
- All Greyscalegorilla Software Purchases now include one year of free updates and customer support.
- You can renew each year to continue to get updates and customer support at a special renewal price.
- You always get to keep and use what you download. No DRM. No expiring software.
- Team Rendering is now supported with single user purchases.
Want to learn more? Visit our License Page, or keep reading below.
Can I still use my plugin even if I don’t renew?
Yes. Absolutely. What you download is yours to use even if you decide not to renew. Your renewal adds another year of support and updates to your software.
What Does a Renewal Cost?
Light Kit Pro Renewal – $29 per license
HDRI Studio Pack Renewal – $39 per license
Greyscalegorilla HDRI Collection Renewal – $79 per license
Texture Kit Pro Renewal – $29 per license
Signal Renewal – $29 per license
Transform Renewal – $59 per license
City Kit Renewal – $29 per licnese
Topcoat Renewal – $29 per license
When Will Renewals Become Available?
Licenses will be emailed to our customers on Monday, December 7th 2015. If your license was purchased over 1 year ago, you will receive instructions on how to get ongoing updates.
All Current customers
We will be sending you all emails this week that will have instructions on how renew with the prices listed above. Thanks again for being an ongoing Greyscalegorilla customer.
New Product Purchases
Your new product purchase grants you access to one year of support and updates. After your year is up, if you’d like to continue to receive product updates and support for another year, you can renew at the renewal price.
You don’t have to renew to continue using our products. However, an active license will be required in order continue to get the latest product updates and customer support. You can renew your license at any time, whether it is active or expired.
Is Anything Else Included Other Than Updates and Customer Support?
Yes. You will also be able to download extra content related to your plugin. New HDRIs, New Textures, New Transform Presets, ETC.
Also, all renewed licenses will also add the ability to use our software on up to 10 team render nodes.
We will be sure to provide as much value as possible for our customers. We want this to be a “no brainer” when it comes time to renew next year.
What If I Purchased a Product recently?
Updates and customer support for that product will expire one year after your original purchase date. However, you will be eligible for the update price if you choose to renew. You will receive an email with instructions when your license is up for renewal.
How Do I Keep getting updates and customer support? What is the process like?
Near the end of your year, you will get an email with instructions on how to renew your license through our store. The email will include a link for your renewal.
What is the new Team Render License all about?
Starting today, if you use Team Render and Greyscalegorilla Plugins, You can now install our plugins on up to 10 Team Render Clients per license you own. Even more incentive to keep your licenses current.
REMEMBER, each person (not machine) on your team that uses our plugins will need their own license.
I already renewed at the old pricing? Can I get a refund?
Yes. Contact support and let them know. They will take care of your refund. Thanks for supporting us!
Does this Include X-Particles?
No. We sell X-Particles on behalf of Insydium. Their license is their own and we do not have the authority to change it.
Do you have a question that I didn’t answer? Please ask it in the comments below or stop by one of the live shows this week where I will be answering any questions you have about our new licensing directly.
I want this transition to be as easy and as clear as possible as we move forward on this journey together. I want to thank you again so much for being a customer and for supporting Greyscalegorilla. I am here if you have any questions!