Greyscalegorilla Licensing: Let’s Make This Simple
Attention Greyscalegorilla Customers and Future Customers
Please give us a few minutes to read this through.
Some of our customers have let us know that our current software licensing may not be clear. We have recently simplified our licensing to make it much easier for both of us and I wanted to make sure everyone was aware of it.
Why All These Changes?
It’s been a long journey for us to find the best way to serve our customers and to build a sustainable software company.
As we grew, we tried many things. Some things worked, some didn’t. Last year’s “Renew Every Year” model was confusing and obviously not a good fit for us and most of our customers.
Solution: We Have Simplified our Licensing
As of October 2016, we began offering standard software licensing. What does this mean? In simple terms, it means we follow similar licensing practices as our software peers like Maxon, X-Particles, or Red Giant.
- What you buy, you own. No yearly fees or maintenance charges.
- You can always download your current software.
- Upgrade pricing will be available as we come out with significant upgrades to our products (Example: from Version 1.5 to 2.0).
- Smaller updates and releases will be free to current customers of that software (Example: from Version 1.0 to 1.5).
A Quick Example
If you own “Example Product 2.0” you will be able to continue to download and use the current version of “Example Product 2.0” without needing to upgrade or renew anything. If we come out with “Example Product 3”, then you will have the option of getting that at a discounted price since you are a registered owner of “Example Product 2.0”.
You do not have to pay for software that doesn’t get updated. You will also never lose access or pay for your access to your downloads.
In fact, our recently refreshed site also gives you the ability to log in and download your software at any time.
Expect Industry Standard Licensing
We are making a concentrated effort to keep our licensing simple from now on. Thanks for growing with us and putting up with all these changes.
From here on out, you can expect unique products and tools, not unique licensing terms. We will try to keep in step with other software companies that you purchase from to make it easy to understand for both of us.
Thanks again for joining us and being a valued Greyscalegorilla customer. We have a big year planned ahead and we appreciate you joining and supporting us.