GSG Connect FAQ
What is GSG Connect?
GSG Connect is a dedicated Slack channel for Greyscalegorilla customers. We are constantly thinking of ways we can better serve you and create a sense of community around our tools and tutorials. We think GSG Connect is a fantastic way to do this.
What is it’s purpose?
GSG Connect Slack is a place for our customers to share ideas, share work, or ask each other motion design related questions. It’s also a place where we can more directly communicate and help our customers.
Is this going to be live customer service?
No. The GSG Connect Slack is not a replacement for our already stellar customer service. However, it is a place that the community can ask and answer questions as a community.
Why would I join?
Here are a few of the things we have planned for people using GSG Connect: Exclusive Offers to GSG Connect members, live stream events for members only, and the occasional chat with Nick, Chris, or Chad. Not to mention, getting to network and make connections with artists from around the world.
How do I join?
If you have ever purchased one of our many plugins, you are already a member! Simply sign into the customer area and you will see a sign up button. Click the button to recieve an email invitation to GSG Connect then follow the instructions and you’ll be joining the conversation in no time.
What is Slack?
Slack is a powerful instant messaging and collaboration system. Its popularity has been growing for some time. In fact, there are already several motion design related slacks with hundreds of members.