Support Portal

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HOW CAN WE HELP?


Updates, Upgrades and Support

Greyscalegorilla has a talented team of software developers working on plugins for Cinema 4D. Every year we release multiple bug fixes and updates to support new C4D releases. These point release updates are free of charge. However, significant upgrades and full point releases may have upgrade charges when they are released . Upgrades are NOT MANDATORY and your purchased software does not expire even if you don’t upgrade. If you have any questions about our upgrade policy, please contact us through our dedicated Support Center.


Need Help?

Before contacting our technical support team, you might find it more convenient to search the following resources for answers to your questions.

Support Center

The support center is the main area for all learning resources including our FAQ, installation instructions, and information relating to the use of Greyscalegorilla plug-ins.

  Visit Our Support Center

Product Training Videos

HDRI Link
X-Particles Training
Light Kit Pro Training 
HDRI Studio Rig Training (formerly HDRI Studio Pack)
Topcoat Training
Signal Training
Transform Training
Texture Kit Pro Training
City Kit Training

Technical Support

For specific questions not covered elsewhere, please contact us through our Support Center.