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Personal Data Export or Removal Request

Complete the form below to request an export or removal of your data.

After you submit your request, we will reply back with a verification email within 24 hours. Upon confirmation, we will complete your request within 5-10 business days.

Transaction data, including name, address, order items, and payment information, will be retained if an order was placed within the last 180 days for fraud prevention purposes.

If you are currently an active Greyscalegorilla Plus customer, requesting removal of your data will immediately deactivate your subscription and block access to the HUB and Gorilla U. No refund will be provided, unless you are within the Gorilla Guarantee 60-day period for an eligible product and separately open a support ticket for your refund request.

Please note this is only for EU GDPR requests. Only customers in the EU will be removed as part of this system.