Last updated: April 12, 2021
Greyscalegorilla Inc. (“us”, “we”, or “our”) operates the https://greyscalegorilla.com website (the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
Information Collection And Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, and physical address (“Personal Information”).
We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our services.
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data includes information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.
If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.
Do Not Track Disclosure
We support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
We employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services and/or to assist us in analyzing how our Service is used.
These third-parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.
By completing a purchase on our website, your name, email address, and purchase contents are stored with MailChimp for marketing purposes, and Metorik for support, reporting, and marketing purposes. You must opt-in to marketing emails by checkmarking your interest on the checkout page, or registering for a free account.
Your name and email address is stored with 10Duke for authentication purposes. By creating an account, your name, email address, and course enrollments are store with Thinkific to provide training services to you.
By completing a purchase on our website and choosing to join our Slack community via the Slack Channel page, you agree to share your email address with Slack Technologies, Inc. for invitation and account creation purposes only.
By contacting our support via our support form or emailing support, you agree to share your name and email address with our support platform provider HelpScout for support purposes only.
Our analytics providers are Google Analytics and MixPanel, which collect information upon usage of our site in accordance with their respective privacy policies. We also have a Facebook Tracking Pixel placed on our site for marketing purposes.
The payment processors we work with is Stripe.
We have Data Processing Agreements with our hosting and backup providers.
Your Data Protection Rights
If you wish to update your personal information, you can do so at any time by accessing the Customer Area.
If you are an EU resident and wish to request deletion or a portable version of your data, please complete this form: Personal Data Request or Removal. Your personal information will stored within our backup systems for up to 30 days after your deletion request, but will not be restored back to the live website except in rare instances, i.e. recovery after a natural disaster.
You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you.
If you choose to opt-in to marketing messages, we use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Compliance With Laws
We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.
The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to United States and process it there.
Links To Other Sites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers.